Definition: Reduced Sustained Outages
Reduced Sustained Outages
A sustained outage is one lasting >5 minutes, excluding major outages and wide-scale outages. The monetary benefit of reducing sustained outages is based on the value of service (VOS) of each customer class. The VOS parameter represents the total cost of a power outage per MWh. This cost includes the value of unserved energy, lost productivity, collateral damage, administrative costs, the value of penalties and performance-based rates. Functions that lead to this benefit can reduce the likelihood that there will be an outage, allow the system to be reconfigured on the fly to help restore service to as many customers as possible, enable a quicker response in the restoration effort, or mitigate the impact of an outage through islanding or alternative power supply.