City of Palo Alto Utilities - Smart Energy Rebate Program (California)

From Open Energy Information


Last modified on February 12, 2015.

Financial Incentive Program

Place California

Name City of Palo Alto Utilities - Smart Energy Rebate Program
Incentive Type Utility Rebate Program
Applicable Sector Residential
Eligible Technologies Boilers, Building Insulation, Central Air conditioners, Clothes Washers, Dishwasher, Furnaces, Lighting, Pool Pumps, Refrigerators, Water Heaters, LED Lighting, Power Controls for Networked PC's, Tankless Water Heaters, Heat Pump Water Heaters
Active Incentive Yes
Implementing Sector Utility
Energy Category Energy Efficiency Incentive Programs
Amount Dishwashers: $50

Refrigerators: $50
Refrigerator Recycling Bonus: $35
Clothes Washers: $125
Power Strips: $10
Gas Furnaces: $200
Central AC Replacement: $200 - $300
Solar Attic Fan: $25
Boilers: $300
Attic/Roof/Wall Insulation: $150 - $200
Wall Insulation: $200
LED Lighting: $10 - $20 Pool Pumps: $200
Gas Water Heater: $80 - $200
Electric Water Heater: $40
Tankless Water Heater: $150
Heat Pump Water Heaters: $200

Equipment Requirements All appliances must be Energy Star rated

Dishwasher: CEE Tier 2
Refrigerator: 12 cubic feet or larger
Clothes Washers: CEE Tier 2 or 3
Furnace: AFUE 92%
Central AC Replacement: Minimum SEER 14
Boilers: AFUE 85%
Water Heaters: See program application form
Attic/Roof/Wall Insulation: See program application form
Systems must be purchased new, at retail price

Installation Requirements Applications must be postmarked and submitted no later than 90 days after purchase/install date

New construction projects are not eligible for insulation rebates

Maximum Incentive Offer is limited to one rebate per CPAU account per program period, for each qualifying measure

Program Administrator Utility Marketing Services

References DSIRE[1]


City of Palo Alto Utilities offers incentives to residential customers to increase the energy efficiency of homes through the Smart Energy Rebate Program. Rebates are offered for qualifying refrigerators, dishwashers, furnaces, boilers, air conditioners, water heaters, power strips, solar attic fans, LED lighting, heat pumps, pool pumps,and insulation.Rebates are issued on requested rebate amount or actual cost of measure, whichever is the lesser amount. Rebates less than $350 will be applied to the CPAU utility account where qualifying measures were installed. Applications must be postmarked and submitted no later than 90 days after purchase/install date.

Submit proof of purchase and supporting documentation including: • Retailer/Contractor name, address and phone number. • Itemized listing of measures including purchase price, manufacturer’s name and product number. • Date of full payment and payment terms. • Documentation of efficiency levels.

Submit documentation to contact address.

Incentive Contact

Contact Name City of Palo Alto Utilities
Department Utility Marketing Services
Address PO Box 10250
Place Palo Alto, California
Zip/Postal Code 94303
Phone (650) 329-2241


  • Incentive and policy data are reviewed and approved by the N.C. Solar Center's DSIRE project staff.[1]


  1. 1.0 1.1  "Database of State Incentives for Renewables and Efficiency (DSIRE)"